- info@MyPeacePlan.com Email address
- 666 888 0000 Phone line
Effective Date: 17/01.2025
At My Peace Plan, we recognize the importance of protecting your privacy, especially when accessing our services through mobile devices. This Mobile Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services through our mobile applications, mobile websites, SMS communications, and other mobile platforms (collectively referred to as "mobile services"). By accessing our mobile services, you agree to the terms outlined in this policy.
When you use our mobile services, we may collect the following types of information:
- Personal Information: Similar to our website, we collect personal information such as your name, email address, phone number, and any other information you voluntarily provide during registration, signing up for alerts, or requesting quotes.
- Device Information: We automatically collect information about your mobile device, such as its model, operating system, unique device identifier (UDID), browser type, IP address, and the mobile network you use.
- Location Information: With your consent, we may collect your device’s precise location using GPS, Wi-Fi, or other location-based services. This information helps us provide you with personalized services, such as nearby healthcare provider suggestions or location-based reminders.
- App Usage Data: We collect information regarding your interactions with our mobile app or mobile site, including pages viewed, buttons clicked, time spent on specific features, and errors encountered.
- Mobile Communications: If you opt to receive SMS text messages from us, we may collect details related to the SMS exchanges, such as the content of the messages, timestamps, and delivery status.
The information collected via mobile devices is used for the following purposes:
- Service Delivery: To provide and improve the functionality of our mobile apps, mobile websites, and SMS services, including delivering personalized health insurance recommendations and customer support.
- Location-Based Services: With your permission, we use location information to deliver location-based content, such as finding nearby doctors, hospitals, or health services that are part of your insurance network.
- Push Notifications and SMS Alerts: We use your mobile contact information to send you real-time notifications about important updates, such as policy changes, billing reminders, or special promotions. You can opt out of push notifications or SMS alerts at any time by adjusting your device or account settings.
- Analytics and Improvements: We use app usage data to analyze user behavior and improve our mobile services, making them more user-friendly, responsive, and efficient.
By providing your mobile phone number and opting in to receive SMS or other mobile communications, you consent to the following:
- Receiving SMS text messages from My Peace Plan regarding health insurance updates, marketing promotions, special offers, and other communications related to our services.
- Receiving notifications via our mobile app if you have push notifications enabled.
- Understanding that message and data rates may apply depending on your mobile carrier.
- Receiving up to 5 SMS messages per month, unless otherwise specified, based on your level of engagement.
- Acknowledging that mobile communication is not a condition for purchasing any product or service, and that you may revoke consent at any time by replying “STOP” to any SMS text message.
You have control over how we use your mobile data and communications preferences. Here’s how you can manage your privacy settings:
- Opt-Out of SMS Communications: You can opt-out of receiving SMS alerts by replying “STOP” to any message or by contacting our customer service team. You will receive a confirmation text of your opt-out status.
- Push Notifications: You can manage push notifications through your mobile device settings. If you do not want to receive push notifications, you can disable them at any time in your device’s settings under the app preferences.
- Location Services: You can control your device’s location settings by adjusting your device's permissions in the location services settings. You may choose to allow access to your location only while using the app, always, or never.
In order to provide our services efficiently, we may share certain mobile data with trusted third parties, as outlined below:
- Service Providers: We may share your mobile data with service providers that assist us with app development, data analysis, customer support, and marketing communications. These providers are contractually obligated to use the data solely for the purpose of providing services to us and must adhere to strict data privacy and security measures.
- Mobile Advertising Partners: We may partner with third-party advertising companies that use cookies and other mobile tracking technologies to deliver relevant ads to you across apps and websites. These companies may collect and use data about your app usage and other mobile activities to personalize advertisements shown to you.
- Compliance with Laws: We may disclose your mobile information if required by law, regulation, or in response to legal processes, such as subpoenas or court orders.
When you install and use our mobile applications, we may request certain device permissions to enhance your experience. These may include:
- Camera and Photos: If you wish to upload documents or images for claims processing or identification purposes.
- Contacts: To allow you to share our app or service with friends and family.
- Storage: To store documents, files, and information on your mobile device for offline access.
You can manage these permissions through your device settings and have the option to grant or deny them at any time.
With your consent, we may use your location data for personalized advertising. We work with third-party advertisers who may use location data to present you with ads relevant to your geographic area. These ads may appear both within our app and on third-party platforms. You can opt out of location-based advertising by disabling location services on your device or in your app settings.
We are committed to ensuring that your mobile data is secure. We implement robust encryption protocols, firewalls, and other security measures to protect your personal information against unauthorized access, alteration, or loss. Our mobile applications undergo regular security assessments to identify and mitigate potential vulnerabilities.
However, it’s important to understand that no security system is entirely foolproof. We encourage you to take precautions by using a secure Wi-Fi connection, keeping your device's software updated, and enabling device lock features such as passcodes or biometric authentication.
Our mobile services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 through our mobile apps or SMS services. If we become aware that we have inadvertently collected such data, we will promptly delete it. Parents or guardians who believe that their child has provided us with personal information without their consent can contact us to request deletion.
If you choose to make payments for services through our mobile applications, we collect and process your payment information securely. All payment transactions are encrypted and processed through third-party payment gateways that comply with industry standards, including PCI-DSS (Payment Card Industry Data Security Standard). We do not store your payment card details on our servers after the transaction is complete.
We retain your mobile data for as long as it is necessary to provide the services described in this policy. If you uninstall our mobile app or opt out of receiving SMS communications, we will retain your personal information for as long as required by applicable laws or to resolve disputes, enforce agreements, or comply with legal obligations.
If you are accessing our mobile services from outside your country of residence, your personal data may be transferred to and processed in countries that have different data protection laws than your jurisdiction. We take steps to ensure that your personal information is protected and that any cross-border data transfers comply with applicable privacy laws.
We may update this Mobile Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you through our mobile app or via email, depending on your communication preferences. We encourage you to review this policy regularly to stay informed about how we protect your mobile data.
If you have any questions or concerns regarding this Mobile Privacy Policy, or if you wish to update your mobile communication preferences, please contact us at:
- Email: info@MyPeacePlan.com
- Phone: 666 888 0000
- Address: 660 Broklyn Street, 88 New York U.S.A
By using our mobile services, you agree to the collection and use of your information as outlined in this Mobile Privacy Policy. We are committed to safeguarding your privacy and providing you with a secure mobile experience.